Emergency Guidelines

Know what to do during a medical emergency

Immediate Action

If this is a life-threatening emergency, please dial your local emergency services number (e.g., 911, 112) immediately before contacting WCAssist.

Keep Info Ready

Have the patient's current location, medical history, and any necessary contact information ready before requesting transport.

Stay Calm

Try to keep the patient calm and stay with them until the medical transport personnel arrive on-site.

Clear Access

Ensure that the entry point to your location is accessible and well-lit for the arriving transport vehicle.